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Credit and Collection News : A Division of Elsos RFP / RFI Training
Public Meeting Requirements In The Age Of COVID-19
CFPB Annual Report 2020
Getting ahead of the curve Reviving the relevance of the credit card business
CFPB Supervisory Highlights Winter 2020
Reengineering NonBank Supervision Chapter Five: Overview of Debt Collection
Reengineering NonBank Supervision Chapter Six: Overview of Nonbank Consumer Finance
Lost in Translation: Findings from Examination of Language Access by Debt Collectors
The Consumer Credit Card Market
The State of Debt Collection 2019: Industry Statistics, Trends, Collection Practices, and More
The CFPB’s Proposed Debt Collection Rules and The Impact on First-Party Collectors
CFPB Debt Collection Rules
CFPB Debt Collection Practices
Ultimate Guide to Financial Resources for Cancer Patients
CFPB Consumer Response Annual Report 2018
Consumer Response Annual Report
Semi-Annual Report of the Bureau of Consumer Financial Protection
More than 1-in-5 consumers had telecommunications-related collections on their consumer report in the past 5 years
Fair Debt Collection Practices Act CFPB Annual Report 2018
The Effect of Debt Collection Laws on Access to Credit
The Impact of Third-Party Debt Collection on the US National and State Economies in 2016
A Review of Debt Collection Complaints Submitted to the Consumer Financial Protection Bureau’s Complaint Database in 2017
2017 Consumer Financial Services Year in Review & a Look Ahead
CFPB’s First National Survey on Financial Well-Being Shows More Than 40 Percent of U.S. Adults Struggle to Make Ends Meet
Australian Business Expectations Survey
CFPB Supervisory Highlights
An Overview of the Analytical Flaws and Methodological Shortcomings of the CFPB’s Survey of Consumer Experiences with Debt Collection
CFPB’s Survey of Consumer Views on Debt
2016 Credit Card Debt Study: Trends & Insights
2016 Consumer Financial Services Year in Review and a Look Ahead
Semi Annual Report of the CFPB
CFPB Report On The Consumer Credit Card Market
The Value Of Resale on the Receivables Secosndary Market
Montana Consumer Loan License Company Checklist
CFPB Annual Report 2016
FTC Issues Annual Report on Debt Collection Enforcement
Semi – annual report of the Consumer Financial Protection Bureau
Financial Report of the CFPB
CFPB Supervisory Highlights
Debt Collection Agencies And The Supply Of Consumer Credit
2015 Semi-Annual Report of CFPB
TCPA Compliance in the Account Receivables Management (ARM) Industry
Midland Credit Management and New York City Reach Consent Order On Collections
2015 Fair Debt Collection Practices Act
FTC Annual Summary to CFPB on Efforts to Curb Unlawful Debt Collection Practices
National Consumer Law Center Report On Time Barred Deb
CFPB – A study of medical and non – medical collections
Semi-Annual Report of CFPB
CFPB Supervisory Highlights Fall 2014
New York Courts Proof of Default Judgment in Consumer Credit Matters Rules
CFPB Supervisory Report 2014
The Economics Of Debt Collection: Enforcement Of Cconsumer Credit Contracts
The State of Lending in America & its Impact on U.S. Households
CFPB Annual Report on the FDCPA
ACA Releases Study on CFPB Complaints
Mobile Voicemail Messaging, The Legal Effective Solution
CFPB Advance Notice of Proposed Rulemaking
Third Quarter M&A Update
The Office of Comptroller of the Currency Releases Their Best Practices on Debt Sales Guidelines
Five Imperatives In A Shifting Collections Landscape
FDCPA 2013 Report
The 2012 Consumer Sentinel Network Data Book
How To Set Up Business In Canada
The Structure and Practices of the Debt Buying Industry
A Summary Of 2012 M&A Data
Protecting Telephone-based Payment Card Data
Is Your Collection Agency’s Back Office Driving Compliance?
IPO, CFPB and Credit Issuer Changes Will Make Their Mark on M&A
Debt Buyer Legislation Becomes Law
The Impact Third-Party Debt Collection on the National and State Economies
The Power of Positive Affirmation
M&A Activity in ARM Soars in 2011
Kindergarten Lessons for Financial Services Executives
Compliance Risk Management Strategies
The Benefits of Automation in Finance
The Unbanked and Underbanked Opportunity
The How and Why of Call Center Employee Incentives
Dial-only collections strategy is becoming less and less effective.
Collection Agency Shut Down
Federal Trade Commission Annual Report 2011: Fair Debt Collection Practices Act
Caveat Creditor: Why Creditors Must Be Wary Of California’s Rosenthal Act And The FDCPA
Some Tips on how to “Yell” at Customers……Politely.
PAST DUE: Why Debt Collection Practices and the Debt Buying Industry Need Reform Now
Troubling Times Ahead For Credit Bureau Data Furnishers
M & A is Alive and Well in ARM
How to Stretch Your Incentive Budget in These Challenging Times
How Many Calls Are Too Many?
Getting FDCPA Complaints Dismissed Using Twombly And Iqbal
Payback: Lawyers on Both Sides of Collection are Feeling Debts Sting
Why The “Meaningful Involvement” Doctrine Should Not Exist Under The FDCPA
TAX DEBT COLLECTION IRS Could Improve Future Studies by Establishing Appropriate Guidance
BREAKING THE DEFAULT CYCLE
A look at the ARM Industry: Mergers and Acquisitions
Repairing A Broken System: Protecting Consumers in Debt Collection, Litigation and Arbitration
Enterprise Fraud: Tick, Tick, Tick, Boom!
What Would Abe Lincoln Say? – FDCPA decision requires collection lawyers to sue, sue, sue
Federal Trade Commission Annual Report 2010: Fair Debt Collection Practices Act
Statement of Principles and Guidelines for the Sale and Purchase of Consumer Debt
Asset Based Lending: Is Now the Time?
Getting Back to Growth
Renewed Focus on the Employee
Making Mortgage Modifications Work
Recovery? Who are we? Who do we want to be?
Managing a Credit and Collection Business in Today’s Challenging Environment
Direct Marketing for Lending & Deposits: Mail Is Still a Great Idea!
Accounts Placed With Collection Agencies Set a New Record
Making Mortgage Modifications Work
Credit Cards: Fair Debt Collection Practices Act Could Better Reflect the Evolving Debt Collection Market Place and Use of Technology.
Unlocking the Hidden Value of Your Dormant Judgement Inventory
NARCA’s Retiring President Robert G. Markoff’s Speech
White Paper of the Commercial Law League of America
Consumer Protection and the Debt Settlement Industry: A View From the Commission
The Case for Due Diligence
Collecting Consumer Debts The Challenges of Change
Federal Trade Commission Annual Report for 2009 on the FDCPA
How to Navigate Successfully through the Current Collections Challenge
$28 Million FTC Settlement with Bear Stearns has significant impact on the Collection Industry
Value of Third-Party Debt Collection to the U.S. Economy in 2007: Survey and Analysis
A Candid View of Auto Finance in Crisis Management
A Game Plan for Addressing the Challenges in Real Estate Collections and Loss Mitigation
Gramm-Leach-Bliley Act Relief Bill Passes House
Bankers As Buyers survey
Bankruptcy: Past Puzzles, Recent Reforms, and the Mortgage Crisis
Rebuilding America… One Credit Score at a Time
FTC 2008 Annual Report on FDCPA
Minimizing the Risks of Credit Bureau Reporting
Obama’s Win, Dissecting the Impact on Financial Services
Learning to Lead: The Eight Essential Characteristics of a Collections Leader
RESPONSIBLE DEBT RELIEF: An Empirical Assessment of Consumer Debt Capacity Among the ‘Near Bankrupt’
Keeping Score: Managing Success with a Collector Scorecard
Reducing Credit Losses in 2008
Do Not Be Fooled Arbitration is an Inexpensive Option
Getting Rid of Bad Debt Blues
Citi Mortgage US Lending Data and Foreclosure Prevention Efforts
FCC Rules In Favor of ACA’s Autodialer Petition
Credit Grantor Consortium Concludes 2 day meetings in Delaware
The Mortgage Industry’s Health and the Role of Risk Assessments and Analytics During the Recovery
Real Time Processes – Achieving Optimal Results
FTC Advisory Opinion: Debt Collectors May Inform Consumers That Collection Efforts Have Ceased
Profit Is The Reward Of Risk
Survey: Cost of Labor Accounts for Half of Collection Agency Revenue
Comprehensive Management of Profitability and Credit Risk
The Future of Collections
The Benefits of Outsourcing
Another Approach to Managing High Risk Customers
Statement Printing and Mailing: When is it time to outsource?
A Strategic Framework for Improving Approval Rates
Empowering Faster Collections Through a Customer-Focused Open Receivables Management Environment
FACTA and Collection Agencies – You Need to know
ACA International Statement on the Buying and Collecting of Bankrupt Debt
VISTA Consulting Releases Affordable State Law Guide on CD-ROM
Changes at the ACA International Foundation Place Financial Education Front and Center
29th Annual Report to Congress on the Fair Debt Collection Practices Act
New York City Department of Consumer Affairs Clarifies Collection Services Licensing Requirements and Establishes Amnesty Period
Automated Notifications
Banks vs. Credit Unions
How to Market to Banks & Credit Unions (Chances Are You’re Doing it Wrong)
The Profitability of Data Accuracy
The Long Arm of Failure
On Line learning is really taking off
Improving Returns from Debt Management Services
The Separation of Banking and Commerce
Consumer Collections Automation
The Value of 3rd Party Debt Collection to the US Economy
Debt Buyer Arrested on Wire Fraud
Wiping Out Exceptions
How to Impress Your Banker
When Receivables Grow Moss
Most Businesses Subject To Payments Fraud
Is it the right time for collection agencies to change their models
Beyond 24-7
One Size does not fit all in the World of AR best Practices
Passive Debt Buyers do not have to be licensed as Collection Agencies in Maryland
ABA Statement on the Health of the Banking Industry and Future Premium Assessments
Improving Approval Rates
Ramp Up for Small Business Success
The World of Credit Counseling
Credit and Collection News Credit Grantor Consortium runs successfully
Using Technology to Better Manage Credit Union Financial Operations
Using A Hired Gun
Stealth Write Offs
ACA Publishes Guide for Understanding Purchase and Sale Agreements
FTC 2006 Annual Report FDCPA
Credit and Collection Consortium off to a great start
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ELSOS’s daily e-newsletter Credit and Collection News announces it’s financial services industry polling feature
Collection Industry Remembers one of its own

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